Successful change and upskilling is not just about what we
want people to learn or do
- it is about understanding how people naturally think,
behave and learn.
Robert is an experienced telecommunications and public safety professional with more than 34 years in the telecommunications industry, including over three decades working within a public safety environment.
Throughout his career, Robert has progressed from technical engineering roles into management, strategic advisory, leadership and organisational change.
Robert has a strong interest in how people learn, adapt, communicate and respond to change. Drawing on decades of practical experience introducing new technologies, developing people, mentoring staff and working within complex operational environments, he has developed a particular focus on the role of intuitive behaviour in training and change.
His work explores how understanding natural human behaviours can make training more effective, increase user acceptance of new skills and technologies and help organisations achieve sustainable change.
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